If you update by accident or decide to give it a shot and it disables your fingerprint reader, the following steps will work in Windows 8/8.1 and 10. We recommend to ignore any sensor or fingerprint reader drive updates without doing research on issues others are having with them. While it may seem beneficial to update your drivers, this is one case where doing so could render your fingerprint reader useless. If and when Windows Update, or any driver utility program, prompts you to update your fingerprint sensor, don’t do it. Troubleshooting a Fingerprint Reader in Windows Let’s look at some simple troubleshooting steps to get your fingerprint reader to work again if drivers cause it to malfunction in Windows 8/8.1/10. This has to do with incompatibility between the drivers Windows thinks you need, and the drivers your PC manufacturer thinks you need. A simple driver update, even when necessary, can break the way the fingerprint reader works with your computer. One of the biggest issues when using a built-in fingerprint reader in Windows is the drivers involved.
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